Terms of service

📜 Terms of Service

By shopping at NocturneCraft, you agree to these simple terms:

Orders & Payment

  • All orders are processed once payment is received.

  • Prices are listed in USD unless otherwise noted.

Production & Shipping

  • Each item is handmade to order. Production time is usually 5–10 business days.

  • Delivery times are estimates and may vary by location or customs checks.

Returns & Refunds

  • Non-EU customers: returns accepted within 7 days of delivery.

  • EU customers: 14-day return window applies, as required by law.

  • Please see our Refund Policy for full details.

Use of Our Products

Our jewelry is designed for personal use and enjoyment. Please handle with care and follow the care instructions provided.

Limitation of Liability

We do our best to ensure quality. However, NocturneCraft is not responsible for delays or issues caused by postal services, customs, or incorrect information provided by the customer.

Contact

For any questions about these Terms, reach us at info@nocturnecraft.com.

Governing Law

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK

Company Name:MICROS INNOVATION TECHNOLOGY LTD

Company Address:Stockport Road, Manchester, England.(THIS IS NOT A RETURNING ADDRESS)